Behind the Scenes 2020

12.14.20BLOG > Featured

What a year it has been.

As the end of another holiday season draws near, we want to shine a spotlight on the team members that make our business possible. We spend countless hours working with our staff to prepare them for “holiday rush” – the busy weeks between Thanksgiving and Christmas when our volume peaks. From cross training among production departments and learning how to operate new equipment to keep up with a higher workload to dedicated customer service members working well into the night, there are hundreds of team members behind the scenes working long hours and weekends to make sure your holiday orders are crafted with the unrivaled quality you know and love.

There was no amount of training that could have prepared us for the challenges we faced in 2020. But once again, our team members found a way to rise to the occasion and maintain our commitment to you. We are so grateful for your business and we hope the next time a little brown box arrives on your doorstep you will think of these special people that helped bring your order to life.

Photos by local photographer Annika Miller / Silverbox Photographers


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97 thoughts on “Behind the Scenes 2020

Jaime R. Guerra says:

Well oiled machine! Look like Santa’s elves! Love Y’all Big Time!

Incredibly grateful for your hard work. I absolutely love all the albums and your timing and attention to detail is wonderful. Also love the boxes they come in – I use for my prints!

Ted York says:

Thank you for the behind the scenes! This is my first year with Miller’s and my experience has been great! I love your cleanliness and organization. I also love your service! Please thank everyone!!!

Shelly Gardner says:

Thank you for sharing behind the scenes. You have a great team and they are appreciated so very much for the beautiful, quality work they do. Thanks for getting our orders out to us so quickly and thank you for the countless hours you spend to make sure we all have nothing but the best in prints, not only during the busy holiday season, but always! It’s always so exciting to see my work in print!!.

Thank You all for making me look good
Always proud to say I am a Millers customer for over 30 years
Merry Christmas and a Blessed New Year!!!
Tom Duncan

Anastasia says:

Happy Holidays to the Miller’s team! Thank you for sharing these photos and for all the work you guys do!

Thank you for all the hard work and for always being there for my photography business.

The Miller staff rocks!

Happy Holidays!!

Thank you so very much for always doing such a fabulous job. Always. And thank you for giving us a behind the scenes. Love seeing you! You are the supreme team. <3


Great job! Thanks for your speedy service!

Herb Wetzel says:

Thank you all so much. I love my Miller’s! Been a customer for 20 years and it’s been a great ride! Merry Christmas to all you busy bees.

Happy Holiday and thanks for all you do!
Meredith Green

Andy says:

Love seeing these photos as I have an order in production right now! Thank you and happy holidays to the entire team

Thanks so much for sharing. You have the best customer service.

Michael Hoffman says:

Been with you guys for a very long time. Have always been completely satisfied with I have always received.

Suzanna says:

Thank you so much for your great service! The work that you do and the quality is amazing! My clients love your albums! Please enjoy your holidays!

Christina says:

Merry Christmas and Happy Holidays Miller’s Team! Love y’all and the amazing service you provide. I wish you all the very best in 2021!

Doug Shiflet says:

Quality and service you can count on!!!!!! Thank you for your attention to detail. Keep up the good work!
Have an amazing Christmas holiday season!!! Hope you guys get some time off……
Be well and blessings to you ALL!!

Fabulous customer service and attention to detail on all aspects of the printing process. And great products. Stay safe out there!!

Marvin Smith says:

Thank you for the “family photos”. It is nice to put a face to the many skilled and responsive Millers staff members. We really do count on and appreciate every one of you!! Happy Holidays to all.

I have been using Millers for years and Love the dependable and quick service! You guys ROCK!

Thanks and Merry Christmas!!


Dan Emrie says:

I’v been a customer for over 30 years and can honestly say I’v never had a problem with quality or service. I don’t know how you guys are perfect every time but somehow through the magic of hard work you are! Good to see behind the scenes. Merry Christmas!

Mary says:

Millers is awesome! This is my 16th Christmas season with them and I absolutely LOVE Millers! From the staff, customer service and products – they are the very BEST!

Very Cool. One of the best ran companies I’ve experienced. Never a mistake, damaged item or late package!

New Visions Photography has been ordering from Millers since 2001 and have had only wonderfful experiences. This is our 40th year as a professional full time studio and even at one time had our own Colenta Processing lab, and we never could come close to what you could do
for us! Your customer service phone staff also has been great to talk with when needed. May all of you stay safe, healthy and hopeful
for 2021 to be pandemic free, and a time when America can mend their differences,and we again stand as one people.
Peace, Liberty and the persuit of happiness. Merry Christmas, Happy Hanukkah and all the best for the New Year.
Sincerely, Michael T. New Visions Photography

Ryan & Rach says:

Love you guys!!! Thanks for all the hard work, happy holidays!!!

Incredible Team and wonderful company who cares about their customers. Always proud to support you even during troubled times, a little hiccup will not make me change vendors!! YOU are awesome and looking forward to another great year of photos for my customers again in 2021! Keep up the great work and stay healthy!!

I’ve been with you over 30 years! Merry Christmas!

Nereida Provenzano says:

Merry Christmas! Thanks for all your help this year and helping our studio with such great photos. Alan and Melissa thanks for your help too!!!

Kaci says:

I love seeing these photos! Merry Christmas to each and everyone of you! And thanks for the fantastic quality & products!

Debbie says:

You all are amazing!!! I cannot thank you enough for everything!!!

Gosia says:

Thank you for sharing behind the scenes. Awesome job! Merry Christmas to you all!

satua says:

You guys are amazing! Thank you so much. Without you my business would be less profitable and less awesome all around.

Kristine Kirchgessner says:

THANK YOU so much for all you do! Happy holidays to all!

Kim Morgan says:

I do all of my client printing through Miller’s. My clients LOVED their cards this year and I have loved the quick turnaround and beautiful cards. Thanks so much and Happy Holidays to all!

Alex says:

The Team at Miller’s is amazing! Thank you to every one of you.

Voegele Photography Studio says:

You guys amaze us every year with how quickly we get our orders and how wonderful the quality is. Our customers truly appreciate it as well!

Ashley Black says:

Thank you for your hard work and dedication for all of us!! You make us shine! Have a wonderful New Year!!

Robert Holcomb says:

Thank you for all you do! As a customer I and my customers appreciate it.

Thank you so much for everything you do.. The quality and the speed are amazing!

Mikkel says:

Love this blog post the most, every year! Thank you for all you do – everyone at Millers!

The word that came to mind is workflow.
It looks like everyone has a place and position, as it relates to the role that Millers Professional Imaging play in contributing to the end results to the customer.
Thank you for allowing us little behind the scenes access. Very good job guys, getting those package is like Christmas all year round.

Angeli Skalberg says:

Thank you for going above and beyond to make every order its best. Your customer service is exceptional!

Molly Blair says:

Thank you for all your hard work! So grateful for all the attention to detail and expedited service!

LOVE THIS inside look! Thank you to everyone of you working so hard, not just now but also year round! You all do amazing work, and I love the quality and care from packaging to beautiful all the prints are from Miller’s, in any format I’ve ordered. Quality if top notch. Merry Christmas to all, and Happy Holidays, and THANK YOU ALL! Cheers.

Lindsay Holm says:

Thank you for all of your hard work! I am so grateful for all the help, phenomenal service, great quality and speedy service! Merry Christmas to you all!

Thank you for keeping photo products moving during these times. We appreciate seeing the team at work. Please take time to enjoy yourselves and we look forward to sharing more creativity in 2021!

Amy West says:

Love this post! You all are the best! Thank you for all you do to make us look so good!

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