Extended Service Hours, Holiday Ordering & More

11.21.16BLOG > Holidays

We know you depend on us during the holiday season. Starting November 26th, we will expand our hours to better serve your needs.

No Holiday Deadlines – We will be processing orders through December 23rd with nearly all Print and Card orders shipping out for delivery within 24 hours.

Free Overnight Shipping – For the next five weeks, we will be shipping out orders every day (weather permitting). Remember, if you submit an order earlier you’re more likely to have it shipped within the same day. Orders on Friday afternoon and Saturday have a goal date to ship on Monday. Orders on Sunday and Monday have a goal date to ship on Tuesday. Orders that ship on December 23rd will be delivered on December 24th if Saturday delivery is available in your area.

Extended Customer Service – Our friendly and knowledgeable staff is available with expanded coverage. We are fielding calls Saturday (9 a.m. – 3 p.m. CST) and Sundays (1 p.m. – 5 p.m. CST) in addition to our standard weekday hours (8 a.m. – 6 p.m. CST). Email assistance is available 7 days a week.

Double-Check Everything – Since we are working longer hours, your orders are being processed quicker than ever. Be sure to double-check your work before you hit send to prevent mistakes as it is very difficult to cancel orders this time of year.

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29 thoughts on “Extended Service Hours, Holiday Ordering & More

stephaine morrow says:

i am trying to upload a order. it keeps erroring out. how can i ensure that i wont be charged for the order 3 times?

Miller's Support says:

Hi Stephaine, please email us at info@millerslab.com.

Donna says:

You guys are AMAZING!!! I tried another printing company for an order of items you don’t sell in smaller quantities (biz cards) and it took over a week for my order to arrive. Maybe that’s normal for everyone else, but I’m so spoiled by your super-fast turnaround and free next day shipping! Hope you all have a great holiday and are allowing enough time for friends and family even while providing this amazing customer service! 🙂

Sam says:

You guys do a great job! Keep up the phenomenal service.

Miller's Support says:

Thanks Sam!

Miller's Support says:

Thanks so much Donna!

Jamie Cox says:

Thank you so much. We really appreciate you guys. I’ve Bern using Miller’s for years and will continue to do so because of your great products and customer service. Please have an amazing holiday!

Miller's Support says:

You too, Jamie!

Olivia says:

Just to clarify, “no holiday deadlines” applies to custom albums too?

Miller's Support says:

That is correct Olivia, we will be shipping through December 23rd.

I just wanted to pop in here and say how THANKFUL i am for all of you!! When I first started my business, I came across your brand at a photography convention. I loved your products and chose you as my printer. Now that I do IPS for my clients and ship orders for gifts, I am SO grateful for your beautiful packaging, your ability to drop ship to my clients, and your SUPER fast, consistent turnaround times. You always amaze me and you ALWAYS come through. Thank you SO MUCH!! I know you are keeping the same crazy hours I am but my clients and I really appreciate it!

Melissa Rich says:

Thank you for your dedication and amazing service! Happy Holidays!

Miller's Support says:

Thank you for the kind words, Melissa. It means a ton to us!

Miller's Support says:

Thank you so much, Leighellen!

Dee McMeekan says:

Thank you everyone at Millers. YOUR hard work, attention to detail and incredibly fast turn around time make ME look great to my clients. I wish you the Happiest of Holidays!

April Pearson says:

I can’t imagine using any other Lab. Millers surpasses all others in quality, speed, and customer service! Thank you for all you do for us!

I just came to say THANK YOU!! Every Christmas life gets busy for us ordering products for our clients and even our own families for gifts. I feel like I have just pushed upload and the doorbell is already ringing. Every single time the order is correct, packaged neatly and it’s clear you aren’t taking any shortcuts even in a hectic time of year. We switched to you guys years ago and it’s been the best decision ever. Happy Holidays and Merry Christmas Millers!!

Miller's Support says:

Thank you so much, Amanda!

Miller's Support says:

Thanks so much, April!

Miller's Support says:

Thanks so much, Dee!

Hey there whats the cut off time on the 23rd to order to get it in time for 12-24? 🙂 thanks!

Miller's Support says:

Hi Brittney, you will need to call in for Saturday Delivery but if you get it to us by noon CST you should be safe.

Wow, Millers!! 3 days before Christmas and I put in a last minute order for Christmas ornaments. 3 hours later, my account says they’re in shipping. I’m so impressed. Thanks for being so awesome this season!!

Lisa says:

Millers. You are simply the best.

Miller's Support says:

Thanks so much, Lisa!

Miller's Support says:

Thanks a million, Jill!

Celine Sparks says:

Will you be closed any days between December 26 and January 1?

Miller's Support says:

Hello Celine, we will be open the 27th – 30th.

Just wanted to say thank you for this. You guys are the best, and I’ll continue to recommend you to photographers I work with.

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