Important Update on Our Columbia, MO Lab

3.24.20BLOG > Featured

Update: 3/29/2020

Due to stay-at-home orders for Columbia, MO and more recently the state of Kansas, both of our locations will be closed until at least April 19th. We are able to accept orders during this closure, but production and shipping will be delayed. Customer service will be available through email only at

As business owners, we know that these uncertain times are stressful, confusing and disheartening. We’re in this with you and we hope we can serve as a resource about where to go from here. Our friends at PPA are sharing an early breakdown of the Coronavirus Assistance package and specifically how it impacts photographers.

We will continue to keep you informed as we navigate this evolving situation and vow to come back stronger than ever.


Original Post: 3/24/2020

Our friends and customers,

A stay-at-home order has been issued by local government officials at our Columbia, MO location, which went into effect on Wednesday, March 25 at 8:00 a.m. Central. In an effort to keep our employees and customers safe, we have closed the Columbia, MO location until the stay-at-home order has been lifted.

What we know as of today:

  Our Pittsburg, KS location is still open and operating normal business hours. In Pittsburg, we produce Prints, all Wall Art, all Sports & Events products, all Schools products and Film.

 – Even though the Columbia location is closed, you can still continue to place your orders like normal. However, you will experience a delay in shipping.

  The following products will experience delays up to 30 days: Miller’s Signature Albums, Miller’s Signature Books, all Press Cards, all Foil Cards, Business Cards, Accordion Books, Accordion Minis, Envelopes, Envelope Liners, USBs, Wood Boxes, Slide Boxes, Boxed Prints, Wood Album Boxes, Image Folios, Image Wrap Boxes, Hardcover Books, Layflat Press Books, Saddle Stitched Soft Cover Books, Calendars, Posters, Stickers, Bookmarks, Brochures, Presentation Portfolios, Press Magnets, Rep Cards, Sell Sheets, Notepads, Perforated Gift Certificates, Luxe DVD Cases, Playing Cards, and Dry Erase Boards.*

– Our team is standing by to help however we can via chat at, email at and by phone at 1-800-835-0603.

We will let you know as soon as the stay-at-home order has been lifted and our Columbia, MO location has resumed normal operations. Based on what we know as of this writing, it could be up to 30 days before we can fully reopen.

Thank you for your continued support. Stay safe and wash up.

Miller’s Professional Imaging

*If you need press and/or book orders to be produced and delivered faster while the Columbia lab is closed, our sister companies MpixPro and Mpix are still shipping a selection of press products. MpixPro offers both web and ROES ordering, and Mpix has a custom web ordering platform for easy use. For more information, check out MpixPro press products, Mpix custom cards, and Mpix books.

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5 thoughts on “Important Update on Our Columbia, MO Lab

Hoping that all of you are safe & stay well thru all of this. I think that our clients will understand the delays. Stay safe

Johanna says:

Thank you for getting my 4 beautiful albums completed and shipped. They made me so happy and I know my clients will appreciate them now, more than ever. Looking forward to business as usual soon. Thanks always for your exceptional quality and service. Be safe and stay healthy. Best regards, Johanna

Scott Roth says:

Where are NJ orders delivered from? Do you have any change the date cards

Miller's Support says:

Hello Scott, it will depend which products you are ordering. Please see the blog above to see which products will be impacted by the stay-at-home order.

Thank you Miller’s Team for all that you do for all of our business and industry. We look forward to picking up again where we left off whenever things settle down, but for now please be well, stay safe, and thank you for everything! Looking forward to seeing our photography brought to life through Miller’s Lab products!

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