Like clockwork each year, an imaginary switch is flipped the day after Thanksgiving. We hurriedly get to the lab on Friday morning to discover that our photographers have announced the beginning of the holiday busy season. Rush, as we fondly call it in the lab, is the ultimate test of teamwork, communication, time management and training.
We bring on loads of seasonal help to assist with our influx in volume. Veteran employees spend a great deal of time training and assisting new faces with their tasks to insure that each order is properly printed and packaged. When we say “shipping around the clock”, this is not hyperbole. We are here at the lab 24 hours a day, seven days a week until December 23rd so your clients can receive their packages in time for Christmas Day.
Through these late nights and early mornings, our teams bond and grow closer than ever before. We are able to come through with last-minute emergency orders, troubleshoot ordering issues and assist with the many details that come with running a photography business during the holidays. All of these amazing feats are possible for one reason: our people.
We invite you to take a moment to check out the amazing individuals behind the scenes that bring your creations to life. (Columbia, Mo lab)
Millers you ROCKED IT! Not only is your service second to none! Your printing this Christmas Season has been off the charts beautiful! We couldn’t be happier!!! Happy Holidays and may the New Year bring you good health & happiness in abundance… The Pedi’s
Millers I want to say THANK YOU and MERRY CHRISTMAS as you have helped me through issues with my uploads. I love the service you offer and my clients are always happy with their outcome!! Thanks so much!!!
It might be my own exhaustion talking, but seeing these shots of you guys hard at work nearly brought me to tears. Know that you have a customer for life in my studio. I’m a get-it-done-no-matter-what kinda girl, and the fact that I can be confident in my holiday guarantees to my own customers takes such a load off in this insanely awesome season! THANK YOU to the girls answering the phone, the art department, the packing department, and every other soul sending greatness out those doors. We’re up all night with you, and we are forever grateful! We’ve almost made it through! Happy holidays to you all!
Thank you Miller’s Lab for the amazing work you do! I can always count on you to do a great job in a timely manner. I have tried many printing companies and always come back to Millers! YOU ROCK and thank you for your hard work and didcation
Millers,
A big thank you for taking care of me on my last minute order. I was sweating coz I know I was cutting very close and I did not have even a day of allowance before the wedding but I trusted you, I know you heard my shaking voice somehow. my order was shipped 2days before the wedding instead of one, on overnight free shipping. I don’t think any body beats you!
Thanks as always. Turn around is top in the industry and I am so spoiled by it, I tend to lean my clients towards product I get from you instead of other vendors. I sing your praises every chance I get on PPA the Loop, and I appreciate you assuring me it was not my fault when something goes awry, even though you know how sometimes we second guess ourselves as artists.
Thank you for all your hard work!
I have used you when I was in Lincoln NE and now that I have moved to Georgia. I will NO DOUBT continue to use you. Your service to the photographer is great and will continue to recommend others.
Look forward to seeing you all in JAN. 2016 at Imaging USA..
Thanks
Miller’s Lab,
I cannot thank you enough for the beautiful work that you do! It’s the most incredible feeling to know you can accept orders within a week of the holidays, and still make it work. My clients think I’m a miracle worker, truthfully it’s you! Thank you for everything, and all of your hard work!
-Molly
Wonderful customer service and turnaround times! *So* grateful to have that kind of awesomeness this busy time of year!
I just want to say THANK YOU so much for all the hard work, long hours you all are spending making sure we end up with happy clients for the Holidays. I ordered a last minute album and figured I’d get it after Christmas, and I was having internet issues during the upload to Millers. I woke up to find out you all had already let me know that the file was corrupt and to resend. Within a few hours of resending it, I received a shipping notification for my package to arrive tomorrow. WHAT? are you kidding me, you guys rock!! Thank you thank you! If you were closer I’d bring you all some Seattle Starbucks 😉
You cats are the BOMB-DIGGITY!!! Thanks for making me look like a rockstar in 2015! See ya’ll on the flip side! Wishing everyone the happiest of holidays and a fabulous new year!
xoxo
THANK YOU!!!! Your service & quality is truly THE BEST!!!
You all ROCK!!!!
MERRY CHRISTMAS & HAPPY NEW YEAR!!!
I cannot say enough amazing things about Miller’s and all of the wonderful people I have had the honor to speak with/work with over the past years! Your company is by far the best in the business and I continually get compliments from my clients on the amazing products they have received! Thank you, thank you, thank you! May you all have a beautiful Holiday Season and Merry Christmas!
Millers, You all are amazing!! Seriously..the turn around time, the ease of ordering, and amazing customer service all are the best!! As a photographer dealing with clients last minute orders you make it a breeze!! I seriously hope everyone of your staff knows how appreciated they are in this busy season!! I hope you all have an amazing holiday & pat yourselves on the back for the excellent service you always provide!!
You guys are super awesome! Always on point! Thanks for all your hard work and making me look great to my clients! THANK YOU!!!
nobody does it better…they go above and beyond what ever it takes to give great service and quality products..
thanks millers……………………………
Merry Christmas
As usual, you never cease to amaze. We put up orders last night in a rush well after midnight and they are already on the truck out of Wichita to our Ranch Studio. So to all the staff over the 20+ years we have enjoyed Millers fast and furious service. God Bless you all, Merry Christmas and a Happy Prosperous New Year. D&L
I just want to say thank you. Thank you so much for always being dependable, for always having the best quality, for always making my clients happy, and most of all for working so hard to make it happen. {MILLERS IS THE BEST}
Sending many thanks and lots of love your way this Christmas!!! xo- Shannon/ Rustic Bloom Photography
Thank you to all of the staff at Miller’s for keeping us running smoothly through the holiday season and the rest of the year. You guys make us look good! Happy Holidays!
Thanks for giving us a look behind the scenes. This is obviously an extremely well-run business. I’ve been a customer for 18 years, and your customer service is unparalleled. Your products are consistently good, and in the rare event you make a mistake, you fix it immediately and without question. I can’t say enough great things about you and your team. It’s a pleasure doing business with you.
I don’t have to personally know all these people to LOVE them. I have such faith in Miller’s, because you have NEVER, EVER LET ME DOWN! I always have last minute orders…. I just don’t think other labs would take care of me like Miller’s has for the past 15 years. Thank you from the bottom of my heart. Marsha and Bismark- YOU ARE THE BEST.
Millers,
I agree with Allison, it also mad my eyes burn a little, I know you all sacrificed so much to get our orders out, flawlessly. I even had a last minute metal order that didn’t even need to be there by christmas, but it was. You are truly amazing. Because of you we are able to operate top notch businesses, and we couldn’t do it with out you!!
Thank you!
I just want to say that your hard cover books, printing, papers, image quality and service are the best! Thank you so much!
Thank you to you all for not only the ‘above and beyond’ in December each year but everyday of the year! You are amazing and I sincerely appreciate your efforts.
Thank you!
You guys are INCREDIBLE!! THANK YOU so much! Your speed and quality cannot be matched. I am a loyal customer for life. You are seriously the best and did an amazing job this holiday season. Thank you for your extra hard work and efforts – you are all beyond appreciated.
Thank you Millers for all the customer service, awesome prints, quick turn around and just being a huge part of my business! I love my lab!!
Thank you Millers for helping me with all my orders,gallery wraps,metals, christmas cards and the beautiful albums. The printing has been Beautiful and the service is excellent! This why you have been my lab for over 10 years! You are the BEST!!!!
I just love this! Thank you for sharing, thank you for such quick, hard, and consistently wonderful work……I loved seeing all the faces that are behind-the-scenes 🙂
You are ALL amazing and hope you know how much you are appreciated! Thank you for your dedication – may you rest and enjoy your family & friends during the Holiday rush!
Thank you Millers for everything you do! You all do an amazing job with very quick turnaround and my clients are amazed when I have cards in a day! Thank you, thank you, thank you! You all rock!!
20+ year customer and never a single problem on a order. I spread the Miller love to anyone who will listen .
HAPPY NEW YEAR TO THE BEST PHOTO LAB IN THE WORLD !
I’ve been a Miller’s customer for over 15 years and couldn’t be happier with the speed, accuracy, and quality of the products and services! Thank you Miller’s!!!
Thank you to everyone at Millers for the amazing customer service and entire staff in delivering such amazing products! Every one of my orders were perfect this season! Thank you for your dedicated hard work….you are the best!
Fantastic service and turn around as always. Thanks for being such a great partner to our studio. Looking forward to an even better 2016. See you at convention!
Ed Clark
From a long time client of Millers- you ALL ROCK! Professional and personalable and always-always willing to help. Each one of you Iare 1st class in my book ! I look forward to many more years of our partnership.
Your service is wonderful! Your products are extraordinary! And you look wonderful in your pictures!
Thank you so much for everything.
Best , consistent customer service and craftsmanship. Thank you for your devotion and love for your company and customers. Happy New Year!
Great job…ALWAYS….began using Millers in 2009 and have never looked back…R
Thank you so much for the opportunity to see the beautiful faces and behind-the-scenes of this dynamic group of professionals! I have always been able to count on you for amazing products, service and delivery times…during the holidays and all year! You are second to none! Thank you to all of you who sacrifice your time during the holidays to allow us to provide the best products to our clients!
You guys rock! The best quality and customer service out there! Thank you for all you do.
I don’t comment on very many blogs, but I wanted to comment on yours. A big THANK YOU to all the employees at Miller’s, for sacrificing your time and energy to get the work out for the holidays. We very much appreciate it.
Words are just not enough for how great you guys are! Not only this time of year but all year! The quality I have received as well as the customer service and the speed has just been amazing. You ROCK with the turnaround time! Thanks for all your hard work and devotion. It really shows ( and helps me look great to my clients 🙂 I hope you all have a wonderful and Happy New Year!!
Thanks so much for the highest quality prints and photographic products. I love seeing the minds, hearts and faces behind the quality work. Many thanks!
Millers is the BEST, hands down. Whenever we are in a pinch you come through! We are sooooo spoiled! You make our lives so much easier. PEACE & JOY to all you awesome people.
Thank you! Thank you! Thank you! I not only used Millers this year for my client’s gifts but also for my person gifts as well. Everything was gorgeous and at my house so very fast.
Yes you Definitely ROCK ! We have been using you for years and you just get better and better ; )
Thank you for being you ……Love the photos !!!! good to see smiling faces ; )
THANK YOU! Merry Christmas! you all are amazing to work with you! Can’t thank you enough for your turn around, help and attention to detail!
I send you all a big hug for being always so amazing! Thank you, and a happy new year!
I LOVE this post! Thank you for the glimpse into life at Miller’s and all the hard work!