Behind the Scenes 2021

12.15.21BLOG > Featured

This is our favorite post of the year.

Our goal since the early days was not to be the biggest professional photography lab in the industry – but a lab that professionals could rely on when they wanted unrivaled quality and friendly service. Nearly 60 years later, we’re able to continue this pursuit for one reason: our people.

As the end of our holiday season draws near, we want to highlight the team members that make our business possible. Every single order that passes through our doors is handcrafted by our team in Pittsburg, Kansas and Columbia, Missouri. We’re happy to say that we have more team members this year than last – in today’s ever-changing landscape, we don’t take that lightly.

This year has brought its share of unprecedented challenges when it comes to the protecting the health of our employees, supply chain issues, hiring, and growth. 

Our team has spent countless hours planning and strategizing for our “holiday rush” – the busy weeks between Thanksgiving and Christmas when our volume peaks. From rearranging equipment to improve efficiency to hiring new employees, cross-training, extending customer service hours, staying late, and coming in early, there are hundreds of team members working behind the scenes to make sure we can maintain our promise to you.

We are so grateful for your business and we consider ourselves lucky to chase this dream year after year. 2021 was a record setting year for our business and we look forward to reaching new heights together.

Photos by Annika Miller (Silverbox Photographers+ Dan McClanahan (McClanahan Studio)

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64 thoughts on “Behind the Scenes 2021

Jenny Waring says:

I love seeing these pictures every year. Millers is my “go to” lab!!!! Most reliable and they always take care of me!

Sally Lumpkin says:

Thank you Miller’s and MPix! My clients love, love, LOVE their printed products and I LOVE your amazing quality, customer service and super FAST turnaround & delivery! It blows my mind that I upload a print order to you one day and most of the time have my prints the very next day! I hope you all have a restful and Merry Christmas and a blessed Happy New Year!

Bobbie Bush says:

I am forever amazed that the turnaround is so fast!! And to keep that pace going even during peak volume. You are so far ahead of the competition. I have been hearing long delays from colleagues about other suppliers. Keep up the great work!

Erin says:

A big heartfelt thank you to all these employees. Happy holidays to all??

I appreciate you all so much!! You make every memory a keepsake of time standing still!! My business would not be going as good as it is, without you!

Fred says:

I enjoy seeing these images. I wish I was closer and get a tour and meet some people that make me look good. You have been my lab for about 24 years and I have never felt the need to look elsewhere.

jeff Greene says:

Thanks for making my images come to life. Love you guys

Carrie From says:

I am so grateful for your consistently wonderful quality and fast turn-around in fulfilling orders. I just created my first album for a client and it was so easy and I was stunned by the amazing final product. It was sleek, beautifully packaged, and came the next day!! Thank you so much. Now I’m not scared to make albums!

You guys are incredible! I would never consider another lab. I wish you all a safe and wonderful holiday season with your families. Hope you get some rest!

Much love,

Jacqui van Lier
JVL Studios

What a great post! Thank you to each and every one you! Every product is of the hightest quality and so beautiful. And the turn-around time is amazing! Happy Holidays to you all!

Marsha says:

Love seeing the people behind the beautiful work that you do!!!

Yitty Mendlovic says:

Your quality is unbeatable! It’s a pleasure to deliver such magnificent products to the client!
And your customer service is top rate as well! Special thanks to you, Christi!
Thank you to all of you at Miller’s Professional Imaging! I look forward using your outstanding lab for many healthy years to come!

Carol Vig says:

Love the kindness, detail and speed of Millers Lab. I wouldn’t use anyone else. So much fun to see the faces behind the cardboard packaging and prints! Merry Christmas and Happy New Year to all at Millers.

I love this! It’s really wonderful to see the behind the scenes of this awesome team! I am grateful for the hard work and dedication from you all.


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